掌握医疗陪诊行业技能

学习基本规范、职业操守与沟通技巧

全面了解医院流程

操作指引包括挂号、缴费、检查和取药

职业规划与个人品牌打造

学习处理突发状况、安全保障和法律常识

关于课程

通过系统学习，快速掌握陪诊服务技能，帮助患者顺利就医，解决医院环境中的困扰。规划职业发展，开启医疗辅助服务新机会。立即报名，开始您的专业陪诊师之旅！

关于创作者

这里是关于创作者的介绍，包括他们的专业背景、经验和对教育的热情。

课程大纲

7 Chapters · 21 Lessons

  1. 1

    课程介绍与基本规范

    1. (Included in full purchase)

      陪诊师是什么行业

    2. (Included in full purchase)

      医疗陪诊师的职业操守

    3. (Included in full purchase)

      陪诊师责任范围

  2. 2

    医院流程与操作指引

    1. (Included in full purchase)

      陪诊服务的全流程指导

    2. (Included in full purchase)

      如何依据客户的需求，找对方案给客户

    3. (Included in full purchase)

      出院流程及康复安排

  3. 3

    沟通技巧与患者体验

    1. (Included in full purchase)

      与医疗人员的有效沟通

    2. (Included in full purchase)

      提升患者就医体验

  4. 4

    突发状况处理与安全保障

    1. (Included in full purchase)

      应对突发状况的技巧

    2. (Included in full purchase)

      法律知识

    3. (Included in full purchase)

      合约

    4. (Included in full purchase)

      化解冲突与情绪管理

  5. 5

    基础医疗常识

    1. (Included in full purchase)

      常见疾病简介及注意事项

    2. (Included in full purchase)

      基本生命体征观察

    3. (Included in full purchase)

      急救知识与应急流程

  6. 6

    特殊陪诊人群服务

    1. (Included in full purchase)

      老年人陪诊注意事项

    2. (Included in full purchase)

      孕妇陪诊注意事项

    3. (Included in full purchase)

      儿童陪诊注意事项

    4. (Included in full purchase)

      残章人士陪诊要点

    5. (Included in full purchase)

      术后患者及重诊患者陪诊

  7. 7

    客户拓展

    1. (Included in full purchase)

      打造个人品牌与客户渠道

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RM580.00

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